At True Carpet Cleaning, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, truecarpetcleaning.au, and our carpet cleaning services.
Information We Collect
We may gather the following personal information:
- Contact Information: Your name, email address, phone number, and physical address.
- Service Details: Information about your carpet cleaning needs and preferences.
- Payment Information: Billing details for processing payments.
- Website Usage Data: IP address, browser type, pages visited, and other analytics to enhance website performance.
How We Use Your Information
We use the collected information to:
- Deliver carpet cleaning services.
- Schedule and confirm appointments.
- Process payments securely.
- Respond to inquiries or requests.
- Enhance our website and improve customer experience.
- Send updates, service reminders, or promotional offers (with your consent).
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data in the following cases:
- With trusted third-party service providers (e.g., payment processors) for business operations.
- To comply with legal obligations or to enforce our policies.
Data Security
We implement reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website employs secure protocols (SSL) to encrypt sensitive data. However, no method of internet transmission is entirely secure.
Cookies and Tracking Technologies
We use cookies to enhance user experience and analyse website traffic. You can disable cookies through your browser settings, though this may affect some website functionalities.
Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Opt out of marketing communications.
- Request the deletion of your data, where applicable.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
True Carpet Cleaning
Website: https://truecarpetcleaning.au/
Email: info@truecarpetcleaning.au
Phone: 0480032431
This Privacy Policy aligns with Australian privacy laws and is designed to safeguard your personal information. Let us know if you need any further modifications!
